Airlines

IATA: the future of flying is digital

Recent IATA research showed that passengers wish the airlines and airports will use more technology to make the flight as pleasant as possible. Digital passports on Smartphones, self-service baggage-tags and automatic passport scanning were listed by the 10.000 travelers that took the survey. Read to full article here: https://www.emerce.nl/research/iata-toekomst-vliegen-digitaal

Cruise

Costa Cruises is learning from Airlines

Costa Cruises adopted the online booking process and implemented learnings from airlines. Starting in 2018, Costa Cruises implemented a pricing plan with four categories: Basic, Comfort Classic, Comform Premium and Deluxe. Guests will get additional benefits/services choosing for a higher price plan. Similar to (lowcost) airlines, guests can’t choose their Read more…

Cruise

Cruise Passengers are booking earlier than ever!

Leaders of major cruise companies say that passengers are locking in their cruises earlier than ever, leading to record booking windows and higher prices. Read more on this topic – with insights from Royal Caribbean, Norwegian and Carnival – here: https://skift.com/2017/08/15/cruise-passengers-are-booking-earlier-than-ever-is-that-a-good-thing/

Augmented Reality

Augmented Reality at hotels and airports

Augmented Reality is hip and trending in the travel industry. It feels that almost every travel company is doing ‘something’ with it and therefore it wanted to share two examples from the hotel industry and an airport that I found this week. Hotels find ways to augment hospitality with technology http://www.hotelmanagement.net/tech/hotels-find-ways-to-augment-hospitality-technology Gatwick Airport Read more…