Cruise

Costa Cruises is learning from Airlines

Costa Cruises adopted the online booking process and implemented learnings from airlines. Starting in 2018, Costa Cruises implemented a pricing plan with four categories: Basic, Comfort Classic, Comform Premium and Deluxe. Guests will get additional benefits/services choosing for a higher price plan. Similar to (lowcost) airlines, guests can’t choose their Read more…

By Jeroen Havermans, ago